Terms of Sales

online sale

Art.1 - Purpose

The purpose of these general conditions of sale is to define, exclusively because of the relationships they establish on the Internet, the rights and obligations of the parties arising from the online sale of the products offered on the site.

These apply to online sales on European territory, to the exclusion of any other document, whether the buyer is a professional or a consumer.

The acquisition of a good or service through this site implies unreserved acceptance by the buyer of these conditions of sale.

Art. 2 – Products/Prices

1)    Products: the products offered for sale by the seller are those which appear on the site, on the day of consultation by the user, within the limits of available stocks.

Each product is accompanied by a description established by the supplier.

The photographs in the catalog are as faithful as possible but cannot ensure perfect similarity with the product offered, particularly with regard to the colors.  These products and services are offered while stocks last.  If, despite its efforts, all or part of the items are unavailable, the seller informs the buyer by email as soon as possible and offers the buyer the possibility of choosing between waiting or canceling the order of the unavailable items free of charge.  Available items will be delivered normally.

2)    Price: prices are indicated in Euros, and valid in all countries in the Euro zone. They take into account possible reductions as well as VAT, applicable on the day of the order. The prices applicable to the order are those in effect at the time of confirmation of the order.

3)    Shipping costs will be 6 EUR excluding VAT for deliveries to Belgium, and 12 EUR excluding VAT for other European countries.

         Art. 3 – Registration and validation of the order

                The buyer who wishes to purchase a product or service must:

-          complete the identification form on which they will indicate all the requested contact details or give their customer number if they have one;

-          complete the online order form giving all the references of the products or services chosen;

-          validate your order after checking it;

-          make payment under the stipulated conditions;

-          confirm your order and payment.

Confirmation of the order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them and waiver of the right to rely on one's own conditions of purchase or other conditions.

All the data provided and the recorded confirmation will constitute proof of the transaction.  Confirmation will be worth signing and acceptance of transactions.

The seller will communicate by email confirmation of the registered order.

Art. 4 – Delivery

For all available items, the delivery time is 2 calendar days (working days) from the day following that of validation of the order by the buyer.

The products ordered by the buyer will be delivered to the address indicated on the buyer's order form which can only be in the agreed geographical area.  The goods are transported at the seller's risk until delivery of the goods to the delivery address specified by the buyer.  From this moment, the buyer alone assumes the risks.  Delivery times are given for information purposes only; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed.

Art. 5 – Right of withdrawal

The consumer has a period of fourteen calendar days to return at his own expense the intact product(s) he ordered, without penalties and without giving a reason. This period runs from the day after the day of delivery of the order. For goods subject to successive deliveries, the withdrawal periods begin to run the day after the day of the first delivery.

This right of withdrawal does not apply to professional buyers.

If the aforementioned conditions are met, the buyer will be reimbursed, within fourteen calendar days from the withdrawal, the sums he has, where applicable, paid in payment.

The buyer does not have a right of withdrawal for contracts for the supply of goods made according to the buyer's specifications or clearly personalized or which due to their nature cannot be reshipped or are likely to deteriorate or become damaged. expire quickly, nor in the case of the supply of audio or video recordings or computer software unsealed by the buyer, nor in the case of the supply of newspapers, periodicals and magazines.

Art. 6 – Payment

Any order implies a contribution to the shipping costs referred to in art. 2. Only online payment made available is accepted as a payment method.

When validating the order, the buyer is asked to indicate the number of their VISA or MASTERCARD or maestro credit card and the expiration date on the order form: payment then takes place according to the terms agreed with their bank .

The items ordered remain our exclusive property until full payment of the order by the buyer.

Art. 7 – Guarantee

The buyer must keep the delivery slip. If an item does not suit him, the buyer has 14 days to return the goods, as long as they are in the same condition as when sent. The buyer benefits from the legal guarantee for any lack of conformity existing at the time of delivery of his item, if he was not aware of it or was not expected to know of the defect at the time of conclusion of the contract and if he appears within two years from delivery. In this case, the buyer may demand either the repair of his item, or its replacement and, if none of these solutions is possible, either an adequate reduction in the price or the termination of the contract, under the conditions provided for by the law (articles 1649 bis and following of the Civil Code). To do this, the buyer notifies the seller in writing no later than two months from the day on which he notices the defect. If the defect appears within six months of delivery, it is in principle up to the seller to prove that it did not exist at the time of delivery. After the two-year period, the buyer can no longer demand repair or replacement of his item. The costs of preparing and sending the order, as well as the management costs, remain due in the event that the buyer asserts his right to return all or part of his order. Management fees: 5 euros including tax.

Art. 8 – Protection of privacy with regard to the processing of personal data.

The provision of personal information collected in the context of distance selling is mandatory, this information being necessary for the processing and delivery of orders as well as for the preparation of invoices. This information is strictly confidential. Failure to provide information implies automatic rejection of the order. The buyer can at any time have access to this data and request rectification, by sending a letter or an email accompanied by a double-sided photocopy of their identity card. Additional information regarding the protection of privacy with regard to the processing of personal data can be obtained from the Data Protection Authority, rue de la Presse 35 at 1000 Brussels.

Art.9 – Intellectual property

All elements of the seller's site are and remain the intellectual and exclusive property of the seller.

No one is authorized to reproduce, exploit, redistribute, or use for any reason whatsoever, even partially, elements of the site, whether software, visual or sound.

Any simple or hypertext link is strictly prohibited without the express prior written consent of the seller.

Art.10 - Miscellaneous

1)       Force Majeure: the seller will not be responsible for the total or partial non-performance of its obligations under this contract, if this non-performance is caused by an event constituting force majeure, in particular the presence of computer viruses, in the event of disruption or total or partial strike in particular of postal services and means of transport and/or communications, flood, fire, etc.

Will be considered as force majeure, events meeting the criteria set by the                jurisprudence.

2)       Partial non-validity: If one or more clauses of these general conditions of sale are     held to be invalid or declared as such in application of a law, regulation or following a final decision of a competent court, all other clauses will remain valid.

3)       Entirety of the contract: these general conditions of sale and the order summary sent to the buyer form a contractual whole and constitute all of the contractual relations between the parties. In the event of a contradiction between these documents, the general conditions of sale will prevail.

4)       Applicable law – Competent jurisdictions: these general conditions of sale and the contractual relations between the seller and the buyer are subject to Belgian law. In the event of a dispute, only the courts of the judicial district of the seller's head office, unless there are binding public order provisions, have jurisdiction.

5)       For online dispute resolution, please consult the European platform: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR

Any order for a product offered on the site implies consultation and express acceptance of these general conditions of sale .